Privacy Policy
Scala Luxury respects the privacy of clients, trade professionals, collaborators, and visitors. This policy explains what information we collect, how we use it, and the choices available to you when you use our website, contact us, request trade access, subscribe to updates, inquire about products, or use client project tools.
We collect information you provide directly, such as your name, email address, phone number, company details, project information, product inquiries, newsletter subscription details, and messages submitted through our forms.
We use this information to respond to inquiries, review and manage trade access, provide client planning tools, send requested project or product communications, maintain account security, improve our services, and send occasional updates when you subscribe or otherwise request them.
We do not sell personal information. We may share information with trusted service providers who help operate our website, send email, host systems, process forms, or support customer communication. These providers are expected to use the information only to provide services to Scala Luxury.
We keep information for as long as needed for business, customer service, reporting, security, legal, and operational purposes. Some project and inquiry records may be retained for internal reporting and service history even when a public-facing project is removed.
Cookie Policy
Scala Luxury may use essential cookies or browser storage to keep the website working, remember basic preferences, support sign-in, protect forms, and maintain client project features. These are used only where needed for the site to function properly.
If we use analytics or marketing tools in the future, they may collect information such as pages visited, approximate location, device type, referral source, and interactions with the website. We will use these tools to understand site performance and improve the client experience.
You can control cookies through your browser settings. Blocking some cookies or storage may affect sign-in, forms, saved project tools, or other site functionality.
Your Privacy Choices
You may ask us to update, correct, or remove personal information that you have provided to us, subject to records we need to keep for security, legal, reporting, or operational reasons. You may also unsubscribe from marketing emails by using the unsubscribe link in an email or by contacting us directly.
To make a privacy request, contact us with the subject line "Privacy Request." Please include enough detail for us to locate your information and respond appropriately.
We may need to verify your identity before completing certain requests. If you use client project tools or shared project presentations, removing certain information may affect your access to those services.